Visitor Information

OPENING TIMES

April - September: 10.00am - 5.30pm

October - March: 10.00am - 5.00pm

Open Tuesday-Sunday and Bank Holiday Mondays. Closed on Mondays (apart from Bank Holidays).

Last entry to the museum is 30 minutes before closing time.

If you require any information for your visit, please contact us.

Please note: Buggies are not permitted in the museum. There is a designated buggy park provided, and a ramp allowing disabled access.

THE BUTTERFLY HOUSE

Following a huge renovation project, The Butterfly House at Cumberland House Natural History Museum is now fully open. Come and see a range of neo-tropical butterflies from South America, plus our new puparium where the pupae can transform.

There are now butterflies on the wing!

Please note: The Butterfly House will close at dusk during the winter period.

SHOP

A full range of products are available in our museum shop for all ages, but particularly for young people.

ADMISSION

The Museum is free entry to all but young people under 13 need to be accompanied by an older person.

INFORMATION FOR VISITORS WITH MOBILITY IMPAIRMENTS

The ground floor can be accessed by a ramp. In the unlikely event of the Museum being evacuated and the ramp being unavailable, visitors would have to descend using staircases.

Due to fire and safety procedures, visitors with a mobility impairment who cannot use the staircases are limited to two visitors at any time. To facilitate your visit we have an Evac+Chair as well as a trained member of staff available. The visitor should be able to transfer themselves, or with the help of a carer, to the Evac+Chair and also not exceed 23 stone (146KG) in weight.

If you have a condition that might restrict your ability to use the stairs in an emergency please mention this in confidence to a member of staff at the reception desk at the start of your visit. Arrangements can then be put in hand to ensure your speedy and safe evacuation should such an emergency occur.

We recommend that all visitors with mobility impairments contact the Museum on 023 92 815 276  in advance to avoid disappointment.

VOLUNTEERING

To discover the volunteering options available at Cumberland House Natural History Museum, please click here.

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